Workspace supports creating customized alerts and notifications. Alerts are email messages that meet configured conditions.
Navigate to the Settings/Projects using the top level navigation.
Select a Project from the list.
Select the app for which the alert will be configured.
Add a name, action and recipients for the alert being configured.
Once an alert trigger Action, such as "Update" and Recipients are configured, alert conditions may be configured. You may add up to 6 different conditions.
Alerts may be triggered based on the new or old value of a configured field. Alerts triggered by a field's previous value, notifies users when, for example, you want to know anytime a field's priority is changed from the highest priority, such as Priority 1 for example, to a lower priority.
Additional conditions to trigger the alert may be specified. Selecting the plus icon will add conditions.
Once the Alert is saved, you can view a summary of the alert conditions. In the below example, an alert will be sent to the designated recipients, any time a task's priority is changed from high to any other value, and the task is less than 50% complete, and due in less than 7 days.
Alerts may also include logic and a custom message.